Where can I get independent advice?
You can contact the Immigration Advisory Service (IAS) for advice
and help with an appeal. The IAS is a voluntary organisation independent
of government, and can provide confidential advice for you and
your representatives.
The IAS can help you to decide whether or not to make an appeal.
It can also represent you at an appeal hearing.
Contact Details
3rd Floor, County House
190 Great Dover Street
London SE1 4YB
The IAS also has offices in Birmingham, Cardiff, Gatwick Airport,
Glasgow, Harmondsworth, Heathrow Airport, Leeds and Manchester.
You may be entitled to have your representative paid for by the
Legal Services Commission's 'Community Legal Service' (CLS).
To find out if you qualify for this funding, contact:
Legal Services Commission
85 Gray's Inn Road
London WC1X 8TX
Telephone: (+44) (0)845 608 1122
Please do not send your appeal to the Legal Services Commission.
You should always send your appeal to the AIT or the British mission
overseas where your visa application was refused.
Where to send appeals
You may send appeals by post to: Asylum and Immigration Tribunal
PO Box 7866
Loughborough LE11 2 XZ
United Kingdom
Or
The Visa Department of the British High Commission/Deputy High
Commission where your application was refused.
Alternatively, you may fax them to : 0044 (0)15 09 221 699
If you decide to send the papers to the visa department, there
will be a delay before they are sent to the Asylum and Immigration
Tribunal (AIT), as post is only sent to the UK once each week.
You must only send your appeal to one place. If you plan to send
your appeal to the visa department, please check that your sponsor
has not already lodged the appeal for you. If they have, you must
not send the appeal to the visa department.
When the AIT receive your appeal form they will write to you to
let you know the date and time of the hearing.
Complaints
UKvisas aims to offer a fair and professional service to all
our customers. We welcome feedback which helps us to focus on
where we need to improve
If you have any comments, or are concerned about the standard
of service you received, please let us know. We investigate all
complaints fully and will send you a reply within 20 working days.
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If you wish to complain about the service you received
from UKvisas at this High Commission or any of the
Deputy High Commissions in India, please address your complaint
in writing to the Director of Visa Services at Visa Department,
British High Commission, Shantipath, Chanakyapuri, New Delhi
110 021 or by email to visqry.newdelhi@fco.gov.uk.
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If you wish to complain about the service you received
from VFS, you may submit your complaint
direct through this website in person at a Visa Application
Centre, or to the Director of Visa Services in New Delhi.
